We accept Visa, Mastercard, American Express, PayPal, and Apple Pay.

Yes — use code TOYTANK10 at checkout for 10% off your order.

Get in touch with us as soon as possible at ops@thetoytank.com or +44 7498 954206 with your order number — we’ll do our best to amend or cancel it before it’s dispatched.

Delivery is free on all UK orders over £30. Orders under £30 have a flat shipping rate of £3.99.

Once your order is dispatched, it typically arrives within 3–5 working days.

Not at the moment — we currently deliver to UK addresses only.

Yes — visit our Order Tracking page once you’ve received your dispatch confirmation email.

Please let us know within 3 days of the expected delivery date so we can look into it for you.

You can return any item within 14 days of delivery, in its original, unused condition, for a full refund. See our full Returns Policy for details.

Contact us within 7 working days with your order number, a description of the fault, and photos where possible. We cover return postage on faulty items.

Contact us first with your order number and reason for return before posting anything back — we’ll reply within 1 working day with authorisation and instructions.

Refunds are processed within 3–5 working days of us receiving your return, back to your original payment method. Allow a further 2–5 business days for it to appear in your account.

📞 Call us: +44 7498 954206
✉️ Email us: ops@thetoytank.com
📍 Based in the United Kingdom
🕐 We aim to respond within 2 working days.