🏢 1. Who We Are

Warjyz Group Ltd is a UK-based company operating at thetoytank.co.uk. We are the data controller responsible for your personal information.

✉️ sales@thetoytank.com
📍 United Kingdom

📋 2. What Information We Collect

Information you give us:

• Name, email address, phone number and delivery address when you place an order
• Payment information (processed securely — we do not store card details)
• Account login details if you create an account
• Messages and enquiries via the contact form or email
• Marketing preferences if you sign up to our newsletter

Information collected automatically:

• IP address, browser type and operating system
• Pages visited, time spent on site, referring URLs
• Device information and screen resolution
• Cookie data and session identifiers

⚙️ 3. How We Use Your Information

• Processing your orders — to fulfil purchases, arrange delivery and send confirmations
• Customer service — to respond to enquiries, handle returns and resolve complaints
• Account management — to manage your customer account and order history
• Marketing — to send promotional emails (only with your consent; unsubscribe any time)
• Website improvement — to analyse how our site is used
• Legal compliance — to comply with applicable laws
• Fraud prevention — to detect and prevent fraudulent transactions

🤝 4. How We Share Your Information

We do not sell your personal data. We may share it with trusted service providers including delivery couriers, payment processors, email providers, analytics providers, and legal authorities where required by law.

🍪 5. Cookies & Tracking

We use essential, analytics, marketing and preference cookies. You can control cookie settings through your browser preferences at any time.

⚖️ 6. Your Rights

Under UK GDPR you have rights to: access, rectification, erasure, restrict processing, data portability, object to processing, and withdraw consent.

🗄️ 7. How Long We Keep Your Data

• Order data — 7 years (HMRC compliance)
• Account data — while active, or 3 years after last order
• Marketing data — until you unsubscribe
• Analytics data — anonymised, up to 26 months

🔐 8. How We Keep Your Data Safe

• SSL encryption (HTTPS) across our entire website
• Secure, encrypted payment processing — no card details stored on our servers
• Access controls limiting data to authorised staff
• Regular security reviews and software updates

🔗 9. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy applies only to thetoytank.co.uk.

👶 10. Children’s Privacy

Our website is intended for adults. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with information without parental consent, please email sales@thetoytank.com.

📝 11. Changes to This Policy

We may update this policy from time to time. When we make significant changes, we will update the “Last Updated” date at the top.

✉️ 12. How to Contact Us

Warjyz Group Ltd
📍 United Kingdom
✉️ sales@thetoytank.com

We aim to respond within 5 working days. To complain to the ICO: ico.org.uk/make-a-complaint · 0303 123 1113